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Owner dashboard

Most gym software gives you a reporting suite nobody opens. MARCH gives you four numbers that tell you whether the scanner is earning, a weekly summary that arrives before you ask for it, and enough breakdown to act on what it shows.

The weekly review
Numbers that matter
4
Time to review
~10 min
Summary emailed
Fri 7am

A reporting suite you never open is worth nothing

Facility software generally fails at reporting in one of two directions: it either shows forty metrics nobody has time to interpret, or it shows revenue alone, which tells you what happened without telling you why. The useful version is a small number of figures that are causally linked, so that when one moves you know which lever moved it.

Today
  • Reports nobody opens after the first week
  • Revenue totals with no explanation behind them
  • Equipment utilization invisible at budget time
  • Trainer capacity discovered when someone burns out
  • Retention reviewed quarterly, far too late to act
With MARCH
  • Four linked numbers, reviewed weekly
  • Each one points at a specific action
  • Utilization defensible in a budget conversation
  • Capacity per trainer visible before it becomes a problem
  • Retention tracked against scan frequency continuously

The four numbers

They are in this order deliberately. Each one feeds the next, so a problem at the top explains a problem further down.

1
Scans booked

The input to everything else. If this is low, nothing downstream can be high. The usual causes are narrow availability or a booking link that is not actually in front of members — both fixable the same week you notice.

2
Members on a monthly cadence

The retention number in disguise. One scan is a receipt; a sequence is a relationship. If scans booked is healthy but cadence is low, the problem is the day-30 follow-up or the rebook-on-the-spot habit, not demand.

3
Consults converted

The revenue number. Scans that led to a booked consult, and consults that led to a package. If cadence is good but conversion is weak, the issue is the results conversation itself — usually a staff training problem rather than a software one.

4
Retention, tracked against scan frequency

The number that justifies the whole program. Shown against scan frequency specifically, because that correlation is the argument you take to a budget committee or a board.

Breakdowns that drive decisions

Aggregate numbers tell you something is wrong. Breakdowns tell you where.

By trainer
Utilization per staff member. Who is at capacity, who has room, and whose consult conversion is well above or below the others — which is a coaching conversation, not a performance review.
By day and time slot
Which hours fill and which sit empty. The practical output is usually closing dead slots and opening more of whatever is filling, which costs nothing.
By branch
Each site's own numbers, plus the rollup. Lets you see which branch needs support rather than assuming the quiet one is underperforming.
No-show rate
The quietest revenue leak, because nobody notices an individual no-show. Visible as a trend, with day-before reminders as the standard fix.
Export
Anything on the dashboard exports to your existing member system or to a spreadsheet for a board pack.

Multi-site operations

Built for the association or group operator who needs both views without logging in twice.

One login, many sites
Each branch keeps its own schedule, staff and hours. You see each one individually and all of them combined.
Branch-level ownership
Wellness directors manage their own building and their own numbers without waiting for a central report.
Comparison between sites
Useful for spotting what the strongest branch is doing differently, which is usually a process difference rather than a demographic one.
Association rollup
Participation and retention across the whole organization, in a form you can put in front of a finance committee.
Weekly summary per site
Each branch gets its own Friday email. The association gets the combined one.
Proof

Facilities we've helped

Named facilities with numbers they agreed to share. The slot below is built and waiting — it stays empty until a pilot signs off on being named.

Case study slot

[Organization name], [number] sites

The useful case study here is an operator who changed something because of what the dashboard showed, and can say what it was worth. A specific decision beats a general endorsement every time.

[ ]

Change in scanner utilization

[ ]

Decision made from dashboard data

[ ]

Revenue impact of that decision

Fill this in before launch. These three figures and the story around them need to come from one named facility that has agreed in writing to be cited, with the date range the numbers cover. Performance claims in advertising have to be substantiated before they run — an unsourced number is worth less than no number at all.

See the four numbers on your own data.

Book a 20-minute walkthrough. We'll set up your scan schedule on the call so the dashboard is showing your facility, not a demo account.

No card required. We'll never contact your members.
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